Support
You can also write to us from the app: Settings → Send feedback. It includes your app version so we can help faster.
Common questions
How do I add a buddy?
On the Buddies tab, copy your Nuddo ID and send it to them, or enter their Nuddo ID and tap Add. Once they accept, you’re buddies.
How do I let a buddy follow one of my goals?
Open the goal and invite a buddy from its follow settings. Once they accept, they see when and how you check in. Photos stay hidden unless you turn them on for that goal.
What’s the missed check-in alert?
When you follow someone’s daily goal and it isn’t done by its deadline (9 pm if none is set), you both get one alert that day. Turn it off in that goal’s Check-ins sheet.
How do I start or join a circle?
On the Circles tab, tap New (needs Premium or Premium Plus), enter an invite code someone shared, or accept a circle invite from a buddy.
My reminders don’t go off
Check that notifications are allowed in iPhone Settings → Notifications → Nuddo and that “Remind me” is on for the goal. Goals already done today don’t remind you again.
How do I cancel my subscription?
Open iPhone Settings → your name → Subscriptions → Nuddo and choose Cancel, or go there from Nuddo’s Settings → Manage subscription. Paid features stay on until the end of the current period.
I have a new phone
Sign in with the same email or Apple Account and your goals and records sync back. Restore your subscription from Nuddo’s Settings → Restore purchases.
How do lunar birthdays work?
Create a Birthdays & dates goal and turn on “按农历过” in the Chinese interface. Nuddo works out the next lunar date every year. The English interface shows lunar dates but can’t change them.
How do I delete my account?
At the bottom of Nuddo’s Settings, slide to Delete account. Your account, records, photos and circle data are permanently deleted. If you can’t sign in, email us from your account’s email address and we’ll delete it for you.
Can I get a copy of my data?
Email privacy@nuddo.me and we’ll send your data as a file.